Four Key Internet-Based Technologies
There are four key technologies that businesses can use to get the most out of the Internet. Those technologies are On-Line Catalogs, On-Line Procurement, Trading Networks and Customer Relationship Management. Solutions Unlimited can work with you and help develop strategies to use one or more of these technologies in your business.

On-Line Catalogs
The on-Line catalog is one of the most significant technologies changing the way companies conduct business. In retail and business-to-business applications, on-line catalogs are used by your customers to search, view, select and purchase products and services through the Internet. The on-line catalog application brings a higher level of service to your customers by allowing them to shop, order and check on the status of their orders 24 hours a day.

On-Line Procurement
Develop on-line catalogs of maintenance repair and operation (MRO) items accessible through your corporate intranet and provide unified, enterprise-wide access to price quotations and purchase order placement. On-line procurement technology eliminates much of the paperwork and approval delays associated with a paper-based purchase requisition process.

Trading Networks
Trading Networks bring buyers and suppliers together and automates the request for quotation and bid award process. Trading networks bring a group of widely dispersed buyers and suppliers together in an environment where they can communicate and process RFQs, bids, and paperwork as easily as if they shared the same office. Trading networks can reduce the time it takes to process bids and can also enable buyers to realize true market pricing. Suppliers benefit because they are able to participate in more bids than if they relied upon normal marketing channels.

Customer Relationship Management
Customer Relationship Management (CRM) consists of offering customer service applications over the Web. Think about all the reasons why your clients and customers call your company. They call to check on order status, account information, shipping status, problem resolution, and the list can go on and on. Almost any piece of information your employees access on a computer to answer your customer’s questions can be viewed through a secure Web environment by your customer. Provide them the access to their information and allow them to perform "self-service" and they will call less. You not only can save money but you can also give your client the perception that you are always open for business and really want to cater to their needs.