How E-Commerce Can Benefit Your Business

		How E-Commerce Can Benefit Your Company
		E-Commerce is more than just selling products and services over the Internet. E-Commerce includes full business process integration from product presentation, order taking, back-end fulfillment and customer service. You can provide a pleasant and productive on-line experience for your customers, vendors and partners that also saves you time and money. On-Line Catalogs Provide an on-line catalog for your customers so that they may search, view and purchase products through their web browsers over the Internet. You can provide interactivity and customer self-service so that your customers can check order and shipping status. Provide links so that you customers can communicate with your employees, ask questions and receive answers over the Internet.		Trading Networks Set up on-line networks to interact with your partners, vendors, customers and remote offices. Set up virtual private networks to allow your remote offices to retrieve and send information without having to purchase dedicated lease lines. Save money by eliminating the need for overnight courier services and long-distance fax charges for the delivery documents. Customer Service Applications Offer your customers the ability to check on the status of their orders, shipping status, and inventory levels 24 hours a day, seven days a week. Provide real-time access to the information your customers need without having to contact a customer representative.